Privacy Policy
Compsoft Solutions (Pty) Ltd Registration No: 2021/713106/07 Berea, Durban, KwaZulu-Natal, South Africa Email: info@compsoftts.co.za Website: https://compsoftts.co.za
Last updated: 5 June 2026
1. Who We Are
Compsoft Solutions (Pty) Ltd (“Compsoft”, “we”, “us”, or “our”) is a premium IT and digital solutions company based in Berea, Durban, South Africa. We provide services including website development, mobile app development, SEO, graphic design, AI training, IT support, cloud solutions, digital marketing, and social media management.
This Privacy Policy applies to our website at https://compsoftts.co.za and to the Compsoft Solutions application (“the App”), which integrates with third-party platforms including TikTok, Facebook, Instagram, and YouTube to manage and publish digital content on behalf of Compsoft Solutions.
2. What Information We Collect
We may collect the following information:
- Full name, email address, and contact number when you fill in a contact or enquiry form
- IP address and browser information collected automatically when you visit our website
- Cookies and usage data to improve your browsing experience
- Information you voluntarily provide when requesting a quote or booking a service
- Social media account data accessed through authorised API integrations (TikTok, Facebook, Instagram, YouTube) solely for content publishing purposes
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide requested services
- Send service-related communications
- Improve our website and user experience
- Publish content to social media platforms via authorised API integrations
- Comply with legal and regulatory obligations
We do not sell, trade, or rent your personal information to third parties.
4. TikTok API Integration
The Compsoft Solutions App uses the TikTok API to publish video content directly to the Compsoft Solutions TikTok account. The App:
- Accesses only the TikTok scopes necessary for content publishing (video.publish, video.upload)
- Does not collect, store, or share TikTok user data from third parties
- Is used exclusively for internal business content management by Compsoft Solutions
- Does not interact with or collect data from any TikTok users other than the authorised Compsoft Solutions account holder
TikTok’s own Privacy Policy applies to all data processed through their platform and can be found at https://www.tiktok.com/legal/privacy-policy.
5. Facebook and Instagram API Integration
The Compsoft Solutions App uses the Meta Graph API to publish content to the Compsoft Solutions Facebook Page and Instagram Business Account. Data accessed through these integrations is used solely for content publishing and is not shared with any third parties.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings, though this may affect certain website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us at info@compsoftts.co.za.
9. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
10. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services constitutes acceptance of the updated policy.
12. Contact Us
For any privacy-related queries or requests:
Compsoft Solutions (Pty) Ltd Email: info@compsoftts.co.za Phone: +27 84 705 6344 Website: https://compsoftts.co.za Address: Berea, Durban, KwaZulu-Natal, South Africa
