1. Payment Structure
PAYMENT TERMS
Compsoft Solutions reserves the right to decline or refuse to undertake work for any client who does not comply with our payment terms and conditions.
Compsoft Solutions operates on the following payment structures:
Full payment is required upfront before any work commences, unless alternative payment arrangements have been agreed with Compsoft Solutions in writing beforehand.
AI and In-Person Video Production
A 50% deposit is required before production begins:
- AI production: R475 per 5-second clip.
- In-person production: R1,750.
No AI sample, test clip or filming will commence until payment has been received and confirmed. The remaining balance is payable before final delivery.
Quoted prices are valid for 7 days from the date of issue.
2. Payment Methods
We accept the following:
Cash
EFT (Electronic Funds Transfer)
PayFast (Card Payments)
PayPal (International clients — contact Compsoft Solutions to arrange)
Important: EFT payments must reflect in our account before work begins. Proof of payment alone does not constitute cleared funds.
3. Banking Details
Contact us directly for our banking details:
+27 84 705 6344 | orders@compsoftts.co.za
4. International Payments & Exchange Rates
All prices are quoted in South African Rand (ZAR) by default
International clients are subject to a 10% International Service Fee on all invoices to cover currency risk, transfer fees and cross-border administration
International payments accepted via PayPal only
The exchange rate applied will be the rate at time of transaction — Compsoft Solutions accepts no responsibility for exchange rate fluctuations between quote date and payment date
All bank charges, PayPal fees or international transfer fees are for the client’s account — the full quoted amount must reflect in our account net of all fees
International quotes are valid for 5 days only due to exchange rate volatility
5. Advertising Payments
All advertising fees must be paid in full before your advertisement goes live on compsoftts.co.za. Advertising space is only reserved upon receipt of cleared payment.
6. Advertising Period
All adverts run for 30 consecutive days from the date of activation, regardless of the calendar month. Adverts will be removed upon expiry unless renewed.
7. Renewal
Advertisers wishing to renew must make full payment before the expiry date to avoid any interruption of service. Compsoft Solutions is not responsible for lapsed advertising due to late renewal payments.
8. Refunds
All payments are non-refundable once work has commenced or a deposit has been processed. Milestone payments already made are non-refundable for work completed up to that stage. Refunds will only be considered if Compsoft Solutions has not yet commenced any work on the project.
9. Content Policy
Compsoft Solutions reserves the right to reject or remove any project or advertisement containing false, misleading, offensive or inappropriate content — without refund.
10. Pricing
Compsoft Solutions reserves the right to adjust pricing at any time without prior notice. All quoted prices are valid for 7 days (local) or 5 days (international) from the date of issue.
11. Late Payments
Where a balance payment becomes overdue, Compsoft Solutions reserves the right to:
Suspend or withhold delivery of completed work
Charge an administrative late fee
Pursue the outstanding balance through appropriate legal channels
12. Disputes
Any disputes must be raised in writing within 7 days of project delivery. Compsoft Solutions will make reasonable effort to resolve disputes fairly. All agreements are governed by the laws of the Republic of South Africa.
13. Training Bookings & Guide Access
Payment & Booking Confirmation
All training sessions must be paid in full, upfront, before a session is confirmed or scheduled.
No training session will be delivered on credit or partial payment.
Once full payment has been received and all training arrangements have been confirmed, Compsoft Solutions will confirm the agreed training date and time, subject to availability.
Digital Training Guides
All training guides are delivered online only. Printed or physical copies are not available.
Once purchased and unlocked, a training guide remains accessible for two (2) months from the date of purchase.
Access expires automatically at the end of this period. Any extension or renewal must be arranged separately with Compsoft Solutions and may require additional payment.
Training Guides & Instructor-Led Training
Purchasing a digital training guide provides access to the online learning material only.
Digital training guide purchases do not include one-on-one training, group training, virtual training or in-person training unless expressly stated in the purchased package.
Instructor-led training is a separate service and must be booked and paid for independently, in accordance with Compsoft Solutions’ training fees, availability and booking conditions.
Purchasing a training guide does not automatically entitle the purchaser to a training session, personal instruction or facilitator support.
Copyright, Trademark & Intellectual Property
All original training guides, educational content, designs, learning materials and associated resources developed by Compsoft Solutions remain the intellectual property of Compsoft Solutions.
The Compsoft Solutions name, branding and emblem remain the property of Compsoft Solutions and are protected by applicable intellectual property laws.
Purchasing a training guide grants the authorised purchaser limited access for personal learning purposes only. It does not transfer ownership or intellectual property rights.
Training guides and materials may not be copied, downloaded without authorisation, reproduced, shared, redistributed, modified for resale, published or sold without prior written permission from Compsoft Solutions.
Personal Access & Account Security
Purchased training guide access is intended solely for the authorised purchaser.
Clients may not share login credentials, access links or purchased training content with other individuals.
Unauthorised sharing or misuse may result in access being suspended or terminated, subject to applicable law.
Refund Policy
All payments for training sessions and digital training guides are non-refundable, except where a refund or other remedy is required by applicable South African law.
Cancellation & Rescheduling
Clients must provide at least 24 hours’ notice when cancelling or requesting to reschedule a confirmed training session.
Rescheduling requests are subject to trainer availability and confirmation by Compsoft Solutions.
Requests received less than 24 hours before a scheduled session may result in the session being forfeited, subject to applicable law.
Late Arrivals & Non-Attendance
Training sessions will begin and end at the agreed scheduled times.
Where a client arrives late, the time lost will not be recovered, extended or refunded.
Clients who fail to attend without prior notice may forfeit the session, subject to applicable law.
Virtual Training
Training may be delivered virtually, where agreed.
Clients are responsible for having a suitable computer or laptop, reliable internet connection, functioning audio equipment and any required software.
Compsoft Solutions is not responsible for interruptions caused by the client’s internet connection, equipment or software.
One-on-One In-Person Training
For one-on-one in-person training, the client is responsible for providing or arranging a suitable training venue, either at their own premises or at an alternative location agreed upon in advance.
Compsoft Solutions does not provide a dedicated training venue.
Any applicable travel costs will be quoted separately and agreed upon before the training session is booked.
Group In-Person Training
For group training, the client is responsible for providing a suitable training venue at their premises.
The venue must have sufficient seating, electrical power and reliable Wi-Fi or internet access.
The client must confirm the number of attendees in advance, as this affects venue capacity, equipment requirements and training arrangements.
Any changes to the confirmed attendee numbers must be communicated to Compsoft Solutions before the scheduled session.
Facilitator Equipment Requirements
For group in-person training, the client must ensure the following equipment is available and in working order:
Computer or laptop for the facilitator
Smartboard or projector and suitable projection screen
- TV with HDMI connectivity and a compatible HDMI cable
Stable internet connection
Sound or audio equipment suitable for the group size
Reliable electrical power supply
Compsoft Solutions is not responsible for delays or postponements caused by missing, unsuitable or non-functional client-supplied equipment.
Travel Costs
Where travel is required for in-person training, travel expenses will be quoted separately.
All applicable travel charges must be agreed upon before the training booking is confirmed.
Training Materials & Recording
Training sessions, presentations and associated materials may not be recorded, reproduced, distributed or published without prior written permission from Compsoft Solutions.
Any approved recordings or materials remain subject to applicable intellectual property restrictions.
Training Postponements by Compsoft Solutions
Should Compsoft Solutions be unable to deliver a confirmed session due to unforeseen circumstances, the client will be notified as soon as reasonably possible.
An alternative training date will be offered, or an appropriate remedy provided in accordance with applicable South African law.
Training Outcomes
Compsoft Solutions provides training for educational and skills-development purposes.
Participation in or completion of training does not guarantee employment, certification by an external organisation, business success or a particular level of proficiency unless expressly agreed in writing.
Training Provider Status, Accreditation & Certificates of Attendance
Compsoft Solutions operates as an independent, non-accredited digital skills training provider and is not registered with any Sector Education and Training Authority (SETA) or accredited as a training institution.
Our training guides, learning materials and training sessions are independently developed by Compsoft Solutions to provide practical, workplace-relevant digital skills and knowledge.
Our training programmes are structured to support foundational, intermediate and advanced learning. While our content may reference recognised industry practices and digital skills competencies, this does not imply formal accreditation, endorsement or affiliation with any external accreditation body.
Compsoft Solutions Branded Certificates of Attendance
Compsoft Solutions issues its own branded Certificates of Attendance to participants who attend our training sessions.
These certificates:
Confirm attendance and participation in training delivered by Compsoft Solutions.
Bear the Compsoft Solutions name and branding.
Identify the relevant training programme or session attended.
Serve as a record of participation for personal or professional reference.
Certificates of Attendance do not constitute accredited qualifications, nationally recognised certifications or National Qualifications Framework (NQF) credits.
Compsoft Solutions does not claim SETA, SAQA, QCTO or Microsoft accreditation, certification or endorsement.
All training services and Certificates of Attendance are issued independently under the Compsoft Solutions brand.
Acceptance of Terms
By purchasing a digital training guide or booking a training session, the client acknowledges and agrees to these Terms and Conditions, provided they have been made available before purchase or booking.
Nothing in these Terms and Conditions excludes or limits any rights or remedies that cannot lawfully be excluded under applicable South African law.
14. Consultation Fees
Our initial consultation costs R450 for up to one hour. We’ll discuss your needs, explore suitable options and recommend the next steps for your IT infrastructure, networking or business systems.
We’ll confirm whether a paid consultation is needed before you book. General enquiries and requests for standard service prices are welcome at no charge.
The consultation fee covers the advice provided during your session, whether or not you proceed with a project. Any additional research, detailed planning or written assessments will be quoted separately
WhatsApp: +27 84 705 6344
email: orders@compsofts.co.za
web: compsofts.co.za
