Payment Terms & Conditions

payment terms & conditions

1. Payment Structure

Compsoft Solutions operates on the following payment structures:
New Clients:

60% deposit required before work commences
40% balance due upon completion, before delivery/handover

Returning/Trusted Clients:

50% deposit required before work commences
50% balance due upon completion, before delivery/handover

Projects over R5,000 (Milestone Billing):

30% upon contract signing
40% at project midpoint/design approval
30% upon final delivery/handover

No work will commence until the deposit has been received and confirmed. Quoted prices are valid for 7 days from date of issue.

2. Payment Methods

We accept the following:

Cash
EFT (Electronic Funds Transfer)
PayFast (Card Payments)
PayPal (International clients β€” contact Compsoft Solutions to arrange)

Important: EFT payments must reflect in our account before work begins. Proof of payment alone does not constitute cleared funds.

3. Banking Details

Contact us directly for our banking details:
+27 84 705 6344 | orders@compsoftts.co.za

4. International Payments & Exchange Rates

All prices are quoted in South African Rand (ZAR) by default
International clients are subject to a 10% International Service Fee on all invoices to cover currency risk, transfer fees and cross-border administration
International payments accepted via PayPal only
The exchange rate applied will be the rate at time of transaction β€” Compsoft Solutions accepts no responsibility for exchange rate fluctuations between quote date and payment date
All bank charges, PayPal fees or international transfer fees are for the client’s account β€” the full quoted amount must reflect in our account net of all fees
International quotes are valid for 5 days only due to exchange rate volatility

5. Advertising Payments

All advertising fees must be paid in full before your advertisement goes live on compsoftts.co.za. Advertising space is only reserved upon receipt of cleared payment.

6. Advertising Period

All adverts run for 30 consecutive days from the date of activation, regardless of the calendar month. Adverts will be removed upon expiry unless renewed.

7. Renewal

Advertisers wishing to renew must make full payment before the expiry date to avoid any interruption of service. Compsoft Solutions is not responsible for lapsed advertising due to late renewal payments.

8. Refunds

All payments are non-refundable once work has commenced or a deposit has been processed. Milestone payments already made are non-refundable for work completed up to that stage. Refunds will only be considered if Compsoft Solutions has not yet commenced any work on the project.

9. Content Policy

Compsoft Solutions reserves the right to reject or remove any project or advertisement containing false, misleading, offensive or inappropriate content β€” without refund.

10. Pricing

Compsoft Solutions reserves the right to adjust pricing at any time without prior notice. All quoted prices are valid for 7 days (local) or 5 days (international) from the date of issue.

11. Late Payments

Where a balance payment becomes overdue, Compsoft Solutions reserves the right to:

Suspend or withhold delivery of completed work
Charge an administrative late fee
Pursue the outstanding balance through appropriate legal channels

12. Disputes

Any disputes must be raised in writing within 7 days of project delivery. Compsoft Solutions will make reasonable effort to resolve disputes fairly. All agreements are governed by the laws of the Republic of South Africa.

13. Contact

Ready to work with us? Let’s talk

WhatsApp: +27 84 705 6344
email: orders@compsoftts.co.za
web: compsoftts.co.za